Download any ticket's attachment (admin)

GET

/api/v1/admin/tickets/{ticketID}/attachments/{attachmentID}

curl --request GET \
  --url https://api.aetherplatform.cloud/api/v1/admin/tickets/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/attachments/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0 \
  --header 'Authorization: Bearer <token>'

Redirects (302) to a short-lived presigned GET URL for the attachment bytes. No org scope. Returns 503 when storage is unconfigured. Requires the platform-admin realm role.

Authorizations

• bearerApiToken

Parameters

Path Parameters

ticketID

required

string format: uuid

Support ticket UUID.

attachmentID

required

string format: uuid

Ticket attachment UUID.

Responses

302

Redirect to the presigned download URL.

Headers

Location

string format: uri

400

Malformed request — e.g. an invalid path UUID or an unparseable JSON body.

Media typeapplication/json

object

error

required

object

code

required

A stable, machine-readable error code.

string

message

required

string

details

Array<object>

object

field

required

string

code

required

string

message

required

string

Example^generated

{
  "error": {
    "code": "example",
    "message": "example",
    "details": [
      {
        "field": "example",
        "code": "example",
        "message": "example"
      }
    ]
  }
}

401

Missing or invalid credentials.

Media typeapplication/json

object

error

required

object

code

required

A stable, machine-readable error code.

string

message

required

string

details

Array<object>

object

field

required

string

code

required

string

message

required

string

Example^generated

{
  "error": {
    "code": "example",
    "message": "example",
    "details": [
      {
        "field": "example",
        "code": "example",
        "message": "example"
      }
    ]
  }
}

403

The credential was accepted but lacks the required role or access (e.g. a non-platform-admin calling an /api/v1/admin endpoint).

Media typeapplication/json

object

error

required

object

code

required

A stable, machine-readable error code.

string

message

required

string

details

Array<object>

object

field

required

string

code

required

string

message

required

string

Example^generated

{
  "error": {
    "code": "example",
    "message": "example",
    "details": [
      {
        "field": "example",
        "code": "example",
        "message": "example"
      }
    ]
  }
}

404

The requested resource was not found.

Media typeapplication/json

object

error

required

object

code

required

A stable, machine-readable error code.

string

message

required

string

details

Array<object>

object

field

required

string

code

required

string

message

required

string

Example^generated

{
  "error": {
    "code": "example",
    "message": "example",
    "details": [
      {
        "field": "example",
        "code": "example",
        "message": "example"
      }
    ]
  }
}

503

Attachment storage is not configured.