List ticket messages

GET

/api/v1/organizations/{orgID}/tickets/{ticketID}/messages

curl --request GET \
  --url 'https://api.aetherplatform.cloud/api/v1/organizations/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/tickets/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/messages?limit=50' \
  --header 'Authorization: Bearer <token>'

Lists the ticket’s message thread, oldest first.

Authorizations

• bearerApiToken

Parameters

Path Parameters

orgID

required

string format: uuid

Organization UUID.

ticketID

required

string format: uuid

Support ticket UUID.

Query Parameters

cursor

string format: uuid

Opaque cursor (a UUID) for pagination; pass back the prior page’s next_cursor.

limit

integer

default: 50 >= 1 <= 100

Maximum number of items per page (1-100, default 50).

Responses

200

A page of messages.

Media typeapplication/json

object

items

required

Array<object>

object

id

required

string format: uuid

ticket_id

required

string format: uuid

author_id

JWT subject of the author; null for API-token requests.

string | null format: uuid

author_type

required

string

Allowed values: tenant provider

body

required

string

attachments

Opaque legacy attachments blob (structured attachments arrive in a later phase).

Array

created_at

required

string format: date-time

next_cursor

string | null

Example

{
  "items": [
    {
      "author_type": "tenant"
    }
  ]
}

401

Missing or invalid credentials.

Media typeapplication/json

object

error

required

object

code

required

A stable, machine-readable error code.

string

message

required

string

details

Array<object>

object

field

required

string

code

required

string

message

required

string

Example^generated

{
  "error": {
    "code": "example",
    "message": "example",
    "details": [
      {
        "field": "example",
        "code": "example",
        "message": "example"
      }
    ]
  }
}

404

The requested resource was not found.

Media typeapplication/json

object

error

required

object

code

required

A stable, machine-readable error code.

string

message

required

string

details

Array<object>

object

field

required

string

code

required

string

message

required

string

Example^generated

{
  "error": {
    "code": "example",
    "message": "example",
    "details": [
      {
        "field": "example",
        "code": "example",
        "message": "example"
      }
    ]
  }
}