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List support tickets

GET
/api/v1/organizations/{orgID}/tickets
curl --request GET \
  --url 'https://api.aetherplatform.cloud/api/v1/organizations/2489E9AD-2EE2-8E00-8EC9-32D5F69181C0/tickets?limit=50' \
  --header 'Authorization: Bearer <token>'

Lists the organization’s support tickets, newest first.

Authorizations

Section titled “Authorizations”

Parameters

Section titled “Parameters”

Path Parameters

Section titled “Path Parameters”
orgID
required
string format: uuid

Organization UUID.

Query Parameters

Section titled “Query Parameters”
cursor
string format: uuid

Opaque cursor (a UUID) for pagination; pass back the prior page’s next_cursor.

limit
integer
default: 50 >= 1 <= 100

Maximum number of items per page (1-100, default 50).

Responses

Section titled “Responses”

200

Section titled “200”

A page of tickets.

Media typeapplication/json
object
items
required
Array<object>
object
id
required
string format: uuid
org_id
required
string format: uuid
cluster_id

Optional cluster this ticket concerns.

string | null format: uuid
subject
required
string
category
required
string
Allowed values: cluster networking storage identity billing feature_request general
severity
required
string
Allowed values: low medium high critical
status
required
string
Allowed values: open in_progress waiting resolved closed
created_by

JWT subject of the opener; null for API-token requests.

string | null format: uuid
assigned_to
string | null format: uuid
first_response_at

Set when the first provider message is posted.

string | null format: date-time
resolved_at

Set when the ticket enters resolved; cleared only when a resolved ticket is reopened (to open/in_progress); preserved on close.

string | null format: date-time
created_at
required
string format: date-time
updated_at
required
string format: date-time
next_cursor
string | null
Example
{
  "items": [
    {
      "category": "cluster",
      "severity": "low",
      "status": "open"
    }
  ]
}

401

Section titled “401”

Missing or invalid credentials.

Media typeapplication/json
object
error
required
object
code
required

A stable, machine-readable error code.

string
message
required
string
details
Array<object>
object
field
required
string
code
required
string
message
required
string
Examplegenerated
{
  "error": {
    "code": "example",
    "message": "example",
    "details": [
      {
        "field": "example",
        "code": "example",
        "message": "example"
      }
    ]
  }
}